I do not like rock music. Friends have already suggested this is the tip of some iceberg of insecurity and self-hatred or un-American brain activity I’m not dealing with, so I thought I’d write about it, get my predilections and hypocrisies out in the open. What do I mean by rock, first of all? Does […]
Author: The Publishers
The two-colored-pen solution
Write with one color pen, then come back to highlight, review and doodle in another to get the most out of your notebooks. I use my notebooks for both personal writing and productivity. I use them for everything, really: I fill them with little snippets and lines, insights and commonplace quotes, lists, longform, words, for […]
The Sweetwater Model: How to Actually Win On Expertise and Friendliness
An interesting marketing insight backed by a real investment in customer service No one, incredibly, seems to have written the Harvard Business Review (HBR) case study on Sweetwater and their business model. I’ll just have to do a poor man’s version here, because I think something notable is going on at Sweetwater, one of the […]